Effective Date: July 23, 2026
Welcome to GoGetGeeks.com (“GoGetGeeks,” “the Platform,” “the Service,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, communication channels, and tutoring-related services.
By using our website or requesting services through the Platform, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use the Platform.
1. Definitions
For the purposes of these Terms:
“Client,” “User,” or “you” means any person who accesses the website, contacts us, requests information, or purchases services.
“Geeks” or “Tutors” means independent contractors who provide tutoring, study guidance, feedback, explanations, learning support, or related educational assistance through the Platform.
“Services” means general tutoring, study guidance, educational support, subject explanations, learning feedback, editing guidance, research direction, and other academic support services offered through the Platform.
2. Nature of Services
GoGetGeeks provides access to general tutoring and study guidance services. Our goal is to help learners better understand academic topics, improve study habits, develop stronger academic skills, and receive educational feedback.
Our Services may include, depending on your request:
- Subject-specific tutoring and explanations;
- Study planning and learning guidance;
- Feedback on drafts, outlines, or ideas;
- Editing and proofreading guidance;
- Research support and source discussion;
- Exam preparation support;
- General academic coaching.
The Platform does not guarantee specific outcomes, professional results, or other personal achievements. The Services are provided for learning, guidance, and support purposes only.
Geeks and Tutors are independent contractors. They are not employees, partners, legal representatives, or agents of the Platform. We coordinate access to tutoring support but do not control every statement, teaching style, or professional opinion provided by individual contractors.
3. Age and Eligibility
You must be at least 18 years old to use the Platform independently.
If you are under 18, you may use the Services only with the consent and supervision of a parent or legal guardian. By using the Platform, you confirm that you meet these eligibility requirements.
We may refuse or restrict access if we believe a user does not meet these requirements or if use of the Platform may violate applicable laws or institutional rules.
4. User Responsibilities
You agree to use GoGetGeeks honestly, lawfully, and responsibly. You are responsible for:
- Providing accurate and complete information when requesting Services;
- Reviewing all guidance and deciding how to use it;
- Following your institution’s policies;
- Using tutoring support for learning and personal development;
- Keeping your account, email, payment, and communication information secure;
- Ensuring that any details you share do not violate third-party rights.
You must not use the Platform for unlawful, misleading, abusive, or dishonest purposes. You must not ask Geeks or Tutors to act in a way that violates integrity rules, copyright law, privacy rights, or applicable regulations.
We reserve the right to decline any request that appears inappropriate, unlawful, harmful, or inconsistent with the purpose of educational support.
5. Communications
You may communicate with us through the website, email, chat, phone, SMS, WhatsApp, or other available channels.
By contacting us or submitting a request, you agree that we may communicate with you about your inquiry, order, service updates, payment, support needs, and related administrative matters.
You are responsible for making sure your contact information is accurate. GoGetGeeks is not responsible for missed messages, delays, or service issues caused by incorrect contact details, unavailable communication channels, or failure to respond.
6. Pricing
Prices are based on the type of service requested, its complexity, tutor availability, and the amount of support required.
Unless stated otherwise, prices are quoted in Canadian dollars (CAD). Any applicable taxes, transaction fees, or payment processing charges may be added where required.
Before payment, we aim to provide a clear price quote or estimate. If your requirements change after the quote is issued, the price may also change. We will inform you of any material pricing adjustment before continuing with the revised service.
Full or partial payment may be required before tutoring or guidance begins. Failure to complete payment may delay or cancel the requested Service.
7. Refund Policy
We aim to provide fair and reasonable support. If you are not satisfied with the Service, please contact us promptly so we can review the issue.
Refunds may be considered where:
- A duplicate payment was made;
- A technical error prevented the Service from being provided;
- We are unable to match you with a suitable Geek or Tutor;
- The provided Service differs from the agreed request.
Refunds are not guaranteed in cases where the Service has already been delivered as agreed, where the issue results from incomplete or inaccurate instructions, or where the user simply changes their mind after work has begun.
Each refund request is reviewed individually. We may offer a partial refund, full refund, service correction, credit, or another reasonable solution depending on the circumstances.
8. Copyright and Personal Use
All content provided on the Platform are intended for your personal educational use only, unless we expressly agree otherwise in writing.
You retain ownership of details you provide to us. By submitting your data, you grant us and relevant contractors permission to access and use it only as needed to provide the requested Services, communicate with you, process payments, maintain records, and comply with legal obligations.
You confirm that any content you provide does not infringe the rights of any third party.
9. Limitation of Liability
The Platform and Services are provided on an “as is” and “as available” basis. While we aim to provide helpful and reliable support, we do not guarantee that the website or Services will always be uninterrupted, error-free, perfectly accurate, or suitable for every personal objective.
To the fullest extent permitted by law, the Website, its owners, team members, contractors, Geeks, and Tutors will not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of opportunity, loss of data, academic consequences, personal dissatisfaction, or reliance on guidance provided through the Services.
Nothing in these Terms limits liability where it cannot legally be limited under applicable law.
10. Data Protection and Privacy
We collect and use personal information in accordance with our Privacy Policy. This may include information you provide directly, communication details, payment-related information handled by secure payment providers, website usage data, and data needed to provide the Services.
We take reasonable steps to protect personal information, but no online service can guarantee absolute security. By using the Platform, you understand that online communications and file transfers carry inherent risks.
Please review our Privacy Policy for more information about how we collect, use, store, disclose, and protect personal information.
11. Suspension and Termination
We may suspend, restrict, or terminate your access to the Platform or Services if we believe that you have:
- Violated these Terms;
- Provided false or misleading information;
- Misused the Platform or communication channels;
- Failed to complete required payment;
- Requested services that conflict with applicable laws or institutional rules;
- Acted abusively toward our team, Geeks, or Tutors.
You may stop using the Platform at any time. Any unpaid amounts, completed services, refund reviews, or legal obligations may continue after termination where applicable.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or website operations.
The updated version will be posted on this page with a revised effective date. Continued use of the Platform after changes are posted means you accept the updated Terms.
We encourage users to review this page regularly.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of Canada and, where applicable, the laws of the province or territory in which the Platform operates, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms, the Platform, or the Services will be handled by the courts with appropriate jurisdiction in Canada, unless applicable consumer protection laws require otherwise.
14. Contact Information
If you have questions about these Terms, the Services, or your request, please contact us:
Website: https://gogetgeeks.com/contacts/
Email: [email protected]